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The Customer is Always Right

Here’s What Ours Have Said about Us

Great job with the patio installation! It’s awesome, as my grandson would say! Please tell all of them for me. Thank you. The crew was great, too!

Recently we had our patio cover torn down and a brand new Alumawood Patio Cover built by Troy Eckstein and his company Factory Direct. The patio cover looks awesome!  From the beginning they were excellent from the bid being very reasonable and quick within minutes, to the completion being on time and exactly what they had said they would do. The Alumawood materials are very ‘wood like’ and they blend in with the wood that we already have above so you cannot tell the difference except that we will no longer have to deal with wood rot or termites…. Yeah!!!! I would highly recommend Troy and his team as they are efficient, on time and will give you a product that you will enjoy for many years to come. I have given my contact information to Troy so that anyone who would have any questions regarding anything else can call me at any time. No worries with Troy – he’s the man!

Troy, Thank you very much for our patio cover and installation. Everything went great and it looks nice. We are very happy with it.

Troy, Just a follow up on the patio cover that we purchased and had installed by you. We are completely satisfied with the entire process. You showed up for the first meeting on time, delivered the product on time, installed on time. The installation team asked the final question, ‘Are you satisfied with the product and installation?’ The answer was ‘Yes’.

“Thanks for the great job! It was even better than I expected.”

“I LOVE MY PATIO COVER. It is so perfect. Thank you so very much for all of your effort to get it completed. Please tell the guys who installed it, thanks. Thanks again!”

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